Terms of Service
These Terms of Service (“Terms”) are the agreement between Johnson Agentic (“we,” “us”) and the business or person using our services (“you”). By approving a website, inviting us to manage your Google Business Profile, or paying for any service, you agree to these Terms.
1. Our services
- Website Service: a custom, mobile-friendly website with your services, reviews, phone number, service areas, photos and branding, with SEO, an embedded lead form that sends requests to your email, a connected custom domain, 24/7 hosting, domain management, priority support and change requests.
- Google Business Profile (GBP) Service: an initial profile audit and optimization, review monitoring and replies, turning your 5-star reviews into social media content, weekly Google posts and photo uploads, reporting of fake or unfair reviews to Google, and monthly performance reports.
- Google Review Tap/QR Package: tap and QR products with review filtration, included at no extra charge while you have an active plan.
You can use one service or both. A combined price is available for both.
2. Getting started
Website: We build your website first. You review it and test it on your own phone. You do not pay until the website is built the way you want it and you approve it. Billing begins when you approve and we publish it.
GBP: To manage your profile, you invite us as a Manager on your Google Business Profile. You also send us photos for us to post. Billing begins when you start the GBP Service.
3. Fees and billing
- Website Service: $197 per month, or $397 every 3 months. Each additional location: $99 per month, or $197 every 3 months.
- GBP Service: $197 per month, or $397 every 3 months. Each additional location: $147 per month, or $297 every 3 months.
- Website and GBP together: $297 per month, or $597 every 3 months.
Fees are charged in advance for each monthly or 3-month period and renew automatically until you cancel. Payments are processed by a third-party payment processor, and we do not store your full card or bank details. If a payment fails, we may pause your services until it is resolved. We may change our prices with at least 30 days’ notice, and a change will not affect a period you have already paid for.
4. Website changes
You may send unlimited, reasonable change requests for your website, and we will make the updates within 24 hours of receiving them. Requests to build an entirely new website or to add substantial new features may be quoted separately.
5. Your responsibilities
- Give us accurate and current information about your business, and keep it up to date.
- Make sure you have the right to use the photos, logos, text and other materials you send us.
- Hold any licenses or permits your business needs, and follow the laws and Google’s policies that apply to your business and your profile.
- Keep your Google Business Profile in good standing and keep us as a Manager while you use the GBP Service.
6. Results
We work to help your business get found and contacted more often, but we do not promise any particular ranking, traffic, number of calls or number of reviews. Search results and Google’s decisions, including whether it removes a review we report, are outside our control. The 30-day refund for the GBP Service is described in our Cancellation & Refund Policy.
7. Content, ownership and domains
You keep ownership of your business name, logos, photos, reviews and the content you give us. You give us permission to use these materials to build and promote your website and profile on your behalf. We keep ownership of our templates, code, tools and automations. While your plan is active, you may use the website we build for your business. Your domain is connected to your business and managed by us as part of the Website Service. If you cancel, ownership of the domain can be transferred to you for free.
8. Third-party services
Our services rely on third parties, such as Google, hosting and domain providers, payment processors and software tools. We are not responsible for outages, policy changes or actions by those third parties, such as Google suspending a profile.
9. Cancellation and suspension
You can cancel at any time as described in our Cancellation & Refund Policy. We may suspend or end services if payment is not made, if you break these Terms, or if your content is unlawful, misleading or infringes someone else’s rights.
10. Disclaimers and limit of liability
Our services are provided “as is.” To the fullest extent the law allows, we do not make warranties beyond those stated in these Terms, and we are not liable for indirect, incidental or lost-profit damages. Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim arose.
11. Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.
12. Changes to these Terms
We may update these Terms from time to time. The date at the top shows when they were last changed. If you keep using our services after a change, you accept the updated Terms.
13. Contact
Questions about these Terms? Email [email protected].
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